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SolarWinds Authenticator App

How to enable Two-Factor Authentication (2FA) for SolarWinds ？

Step 1: Download the Authenticator App

To enhance the security of your SolarWinds account with 2-Step Verification, start by downloading the “SolarWinds Authenticator App” to your Apple device. Find it in the App Store or use the ‘Download on the App Store’ button. Alternatively, a QR code is provided which you can scan with a QR code scanner.First, download the to your Apple device. You can find it by searching in the App Store or by clicking the ‘Download on the App Store’ button. Alternatively, you can use a QR code scanner to scan the QR code provided.

Step 2: Set Up 2FA on Your SolarWinds Account

Once the app is installed, proceed to activate 2FA on your SolarWinds account to effectively secure your digital presence.

Service Overview

Two-Factor Authentication (2FA)

  • Setup Guide: For comprehensive instructions on how to set up 2FA, visit the How to set up 2FA on SolarWinds
  • Authenticator Used: SolarWinds enhances account security using 2FA through the HeroMind Authenticator App. This app generates a time-sensitive code required alongside your password during login.

Account Recovery

  • Recovery Assistance: If you lose access to your 2FA code generator, contact the SolarWinds support team for help in regaining access to your account.

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