Help Scout Authenticator App

How to enable Two-Factor Authentication (2FA) for Help Scout ？

Step 1: Download the Authenticator App

To enhance the security of your Help Scout account with 2-Step Verification, start by downloading the “Help Scout Authenticator App” to your Apple device. Find it in the App Store or use the ‘Download on the App Store’ button. Alternatively, a QR code is provided which you can scan with a QR code scanner.First, download the to your Apple device. You can find it by searching in the App Store or by clicking the ‘Download on the App Store’ button. Alternatively, you can use a QR code scanner to scan the QR code provided.

Step 2: Set Up 2FA on Your Help Scout Account

Once the app is installed, proceed to activate 2FA on your Help Scout account to effectively secure your digital presence.

Service Overview of Authenticator App

Service Name: Help Scout
Website: Help Scout

Two-Factor Authentication (2FA)

Setup Guide: For comprehensive instructions on how to set up 2FA, visit the How to set up 2FA on Help Scout
Authenticator Used: Help Scout enhances account security using 2FA through the HeroMind Authenticator App. This app generates a time-sensitive code required alongside your password during login.

Account Recovery

Recovery Assistance: If you lose access to your 2FA code generator, contact the Help Scout support team for help in regaining access to your account.